At Shorty & Shy Barkery, & More, LLC, every order is handcrafted with love and made fresh for your pup. Because our treats our food products, all sales are final and we do not accept returns or exchanges.
Damaged or Incorrect Orders
If your order arrives damaged, incorrect, or with an issue, please contact us within 48 hours of delivery at 954-444-2397 or thebarkery.more@aol.com
Please include:
Order Number
A description of the issue
Clear photos of the product and packaging
After reviewing the situation, we may offer a replacement, store credit, or refund when appropriate.
Shipping Issues
Once an order has been shipped, Shorty & Shy Barkery, & More, LLC is not responsible for delays, lost packages, or incorrect addresses provided by the customer. Please make sure your shipping information is correct before completing your purchase.
Order Cancellations
Cancellation requests must be submitted before your order has been prepared or shipped. Once an order is in production or has shipped, it cannot be canceled.
By placing an order with Shorty & Shy Barkery, & More, LLC, you acknowledge and agree to this Refund & Return Policy.